Business Systems & Implementation Manager – Bridging Business and Technology
Detailed • Organized • Results-Driven
With 13+ years of experience in enterprise environments, I lead system implementations and improvements that address real business needs. I work at the intersection of business and technology, guiding projects from discovery through go-live—keeping stakeholders aligned, teams coordinated, and disruption to a minimum.
About Me
I'm Ambra - a digital transformation and systems delivery professional with a background in business analysis and product ownership.
I work at the intersection of business and technology, supporting organizations in delivering systems that meet real operational needs.
I bring a methodical, collaborative approach to every project—whether that means leading a global rollout, defining complex workflows, or managing cross-functional teams.
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My experience spans complex enterprise systems and large-scale SaaS implementations. I’m trusted to lead critical projects, align with senior stakeholders, and deliver measurable outcomes that support both operational and strategic goals.​
Translating Complex Business Challenges Into Simple Digital Solutions
I’m not loud. I don’t rush. But I consistently deliver.
What I'm Good At
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Making sense of complex requirements
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Turning business needs into clear, structured plans
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Managing digital projects from start to finish
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Documenting and testing with precision
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Keeping everything organised when things get messy
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Bridging the gap between teams, tools, and tech​​
Core Competencies
Requirements Analysis
Requirements Analysis & Prioritisation
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Detailed Business Requirements Gathering
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Stakeholder Workshop Facilitation
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Process Mapping & Documentation
Gap Analysis & Solution Design
Functional Specification Writing
Project Delivery
End-to-End System Implementation Management
Project Planning & Coordination
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Agile & Waterfall Methodologies
Quality Assurance & Testing
Risk Assessment & Mitigation Planning
Training & Post-Implementation Support
Leadership & Collaboration
Cross-Functional Team Leadership (Remote & Onsite)
Vendor & Partner Management
Stakeholder Communication & Alignment
Performance Management & Team Building
Executive Reporting & Presentation
Technical Guidance & Mentoring
How I Can Help
With over a decade of experience delivering enterprise technology projects, I offer hands-on leadership and analytical support across the full digital delivery lifecycle. I can step into high-complexity environments and provide immediate value through clear communication, structured delivery, and stakeholder alignment.
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Here’s how I can support organizations:
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Translate business needs into actionable requirements
I engage with stakeholders to understand current processes, identify pain points, and define clear, testable requirements that align with strategic goals. -
Drive structured project delivery
I oversee the end-to-end implementation of systems and platforms — coordinating teams, managing vendors, and ensuring milestones are met with minimal disruption. -
Ensure solution readiness and operational continuity
I lead testing cycles, document processes, and support knowledge transfer to ensure a smooth transition from delivery to adoption. -
Support strategic initiatives and decision-making
I contribute to business case preparation and the evaluation of solution options — offering both technical insight and operational context.
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